Privacy Policy
This Privacy Policy explains how Christian Match Nigeria (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you use our website and mobile application (the “Service”). We are committed to handling your information responsibly and in line with applicable data protection laws, including Nigeria’s Nigeria Data Protection Regulation (NDPR) where applicable.
1. Who this applies to
This policy applies to registered users of Christian Match Nigeria, visitors to our website, and anyone who contacts us for support. You must be at least 18 years old to use the Service.
2. Information we collect
- Account data: email, phone number, password (stored hashed), display name, date of birth, gender, and profile fields you provide.
- Profile content: photos, bio, testimony, faith-related details, location preferences, live verification videos, and identity verification submissions.
- Usage data: swipes, matches, direct messages, community room messages, reports, and blocks.
- Device data: push notification tokens, app version, and technical logs needed to operate and secure the Service.
- Location data: approximate coordinates and place labels required to provide nearby matching and set where you live. Location is necessary to use the Service; you grant permission via your device. Admins may correct a location if needed. You can delete your account at any time.
- Call data: if you use voice or video calls, session metadata is processed through our real-time providers; we do not record calls by default.
- Payment data: subscription purchases are processed by Apple, Google, or Paystack; we receive purchase receipts, not full card details.
- Advertising cookies: if you accept analytics and advertising cookies, Google Analytics and Meta (Facebook) may set cookies on public pages so we can measure traffic, ads, and which campaigns lead to sign-ups or purchases.
3. How we use your information
- Create and manage your account and profile.
- Show you potential matches based on your preferences and mutual compatibility.
- Enable messaging, community rooms, notifications, and optional calls.
- Verify profiles, moderate content, investigate reports, and enforce our guidelines.
- Send transactional emails or push alerts (e.g. matches, messages, verification updates).
- Send optional marketing emails only if you opt in.
- Measure site traffic and improve advertising on Google and Meta (Facebook and Instagram), only if you accept analytics and advertising cookies. The mobile app uses Google Analytics for Firebase for the same purpose.
- Review new profile photos before they are shown publicly, and moderate reported content.
- Improve safety, prevent fraud and scams (including rate limits on new accounts), and comply with legal obligations.
4. Legal bases (where applicable)
We process personal data to perform our contract with you (including location needed for nearby matching), pursue legitimate interests (such as safety and fraud prevention), comply with law, and — where required — with your consent (for example, optional marketing communications and analytics/advertising cookies used to measure Google Analytics and Meta ads).
5. Sharing with third parties
We may share limited data with service providers who help us operate the Service, such as:
- Cloud hosting and storage providers
- Email and push notification services (e.g. Firebase Cloud Messaging)
- Real-time messaging providers (e.g. Pusher)
- Voice/video infrastructure (e.g. Agora), when calls are enabled
- Payment processing through Paystack
- Advertising and analytics measurement through Google Analytics (including Firebase Analytics in the app) and Meta Platforms (Facebook Pixel and Conversions API), when you accept analytics/advertising cookies on the website. We send hashed or non-identifying event data (such as sign-up and purchase) so Google and Meta can attribute ads. We do not load website tracking pixels on logged-in member pages.
We do not sell your personal data. We may disclose information if required by law, to protect users, or to respond to valid legal requests.
6. Data retention
We retain your data while your account is active and for a reasonable period afterward for legal, security, and dispute-resolution purposes. When you delete your account, we remove or anonymize personal data subject to lawful retention requirements and moderation records.
7. Your rights
Depending on your location, you may have the right to:
- Access, correct, or update your profile information in the app
- Delete your account from Safety & privacy settings, or follow the steps on our Delete Account page
- Download a copy of your data from Safety & privacy settings
- Control Discover visibility, last-seen status, push/email, and marketing opt-outs in the app
- Accept or reject analytics and advertising cookies via the cookie banner on public pages. You can also clear site cookies in your browser to be asked again.
- Object to or restrict certain processing
- Withdraw consent where processing is consent-based
- Lodge a complaint with a data protection authority
To exercise rights or ask questions, contact us at support@christianmatch.com.ng.
8. Security
We use technical and organizational measures such as encrypted connections (HTTPS), access controls, and authenticated media delivery. No method of transmission or storage is 100% secure; please use a strong password and report suspicious activity.
9. International users
Christian Match Nigeria serves users in Nigeria and the diaspora. If you access the Service from outside Nigeria, your data may be processed in countries with different data protection laws.
10. Children
The Service is not intended for anyone under 18. If we learn that a minor has created an account, we will delete it.
11. Changes
We may update this policy from time to time. Material changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance.
12. Contact
Questions about this Privacy Policy: support@christianmatch.com.ng